Airbnb has introduced a new policy that limits the chores guests can be required to do, effective for reservations made on or after November 20. This change means hosts can no longer mandate that guests strip beds or perform other time-consuming cleaning tasks.
According to the policy, hosts may still request that guests conserve water during droughts, but they cannot charge guest fees for failing to perform specific cleaning tasks. The update has sparked a backlash from hosts, with some threatening to strike or leave the platform, while others are looking for ways to circumvent the new rules.
Guests, on the other hand, are welcoming the change, which aims to make their experience smoother and less burdensome.
Evidence lens
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