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At a glance
A small number of iPhone Duo users have experienced screen cracking, and Apple is offering replacements through AppleCare.
What the briefing reports
Apple's newly released iPhone Duo has encountered a problem with screen cracking, according to user complaints. A small number of early adopters have reported that their screens cracked after just hours or days of use, with some even hearing a loud crunching noise when it happened. The issue appears to affect only a small percentage of iPhone Duo units, and the device has been out for just three days, but it has already prompted a response from Apple, which has tested the hinge strength of the device with over 55,000 folds.
Apple is aware of the issue and is offering replacements to impacted users through AppleCare. As the situation develops, it remains to be seen how widespread the problem is and what steps Apple will take to address it beyond providing replacements.
The company's response so far suggests that it is taking the issue seriously and is committed to ensuring customer satisfaction. Users who have experienced screen cracking can contact AppleCare for assistance.
Cited sources
Updates and corrections
This is a structured reading view. Check the original article for subsequent changes and documented corrections.